Warranties & Support

Our guarantee by Kiwis for Kiwis

We are proud to stand by our 50 year warranty on all of our insulation products.

At GreenStuf, we are proud of our commitment to quality, and to the satisfaction of you – our customer. We have developed a warranty to affirm our commitment for the enduring quality and performance of our insulation products. We are proud to provide a 50 Year Manufacturer’s Durability Warranty for all GreenStuf® branded polyester thermal and acoustic insulation materials. The warranty covers material durability under normal environmental and use situations*, when installed in accordance with the manufacturer’s installing instructions and NZ4246:2016 Energy Efficiency - Installing Insulation in Residential Buildings. That means your GreenStuf insulation will not settle or reduce its performance over time. With no nasty chemicals and no airborne-fibre health risk, GreenStuf products will also remain completely safe for you, your family and our environment.

GreenStuf products are proudly manufactured in New Zealand under strict ISO 9001 and ISO 14001 certified Quality and Environmental Management Systems. This ensures you receive products of exceptional quality and performance manufactured with care and consideration for our environment. GreenStuf is manufactured from 100% polyester fibres and contain a minimum of 45%, and up to 85% previously recycled polyester fibre (from PET bottle-flake). All GreenStuf products are manufactured under our ‘Zero Waste Policy’

where manufacturing waste and off-cuts are reprocessed or recycled.

Download our Warranty Documents

  • GreenStuf® Building Insulation Blanket (BIB) Durability Warranty

    275KB | PDF

Contact Support

Do you have questions regarding our warranty or Greenstuf product? Our support team are available 8am - 5pm 5 days a week, we’d love to hear from you!

Dan Hoy

Merchant & Sales Support Nationwide

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